Privacy Policy
Introduction
When you use Dirxi, you confide in us with your data. We are focused on keeping that trust. That begins with helping you comprehend our security rehearses.
This policy portrays the data we gather, how it is utilized and shared, and your decisions regarding this data.
Last adjusted: 15 May 2024
Powerful date: 15 May 2024
Data collection and use
Scope
This Policy applies to users of Dirxi services anywhere in the world, including the users of dirxi applications, websites, highlights, or different services.
This Policy depicts how Dirix and its partners gather and utilize individual data to give our services.
This Policy explicitly applies to:
Drivers: users who give transport independently or through accomplice transport organizations to deliver food.
Riders: users who request a ride to travel.
This policy likewise applies to the individuals who furnish data to dirxi regarding an application to utilize our services, or whose data dirxi generally gets regarding its services.
The practices portrayed in this policy are liable to appropriate laws in the spots in which we work. This implies we just take part in the practices portrayed in this policy in a specific nation or area whenever allowed under the laws of those spots. If you don't mind get in touch with us in the event that you have inquiries on our practices in your nation or area.
Data controller
The information we collect
dirxi collects::
Data that you give to dirxi, for example, when you make your dirxi account.
Data is made when you utilize our services, for example, area, utilization, and gadget data.
Information from other sources, such as dirxi partners and third parties that use dirxi APIs.
The accompanying data is gathered by or for dirxi:
Information you provide
This may include:
User profile: We gather data when you make or refresh your dirxi account. This may incorporate your name, email address, telephone number, login name and secret key, address, installment or keeping money data (counting related installment check data), government recognizable proof numbers, for example, Social Security number, driving permit, or identification whenever required by law, date of birth, photograph, and mark. This likewise incorporates driver vehicle or protection data. This likewise incorporates the inclinations and settings that you empower for your dirxi account.
Background check information We may gather historical verification data in the event that you join to utilize dirxi' services as a driver or delivery partner. This may incorporate data, for example, your driving history or criminal record (where allowed by law). This data might be gathered by a seller for dirxi' sake.
User Content: We may gather data that you submit when you contact dirxi customer support, give appraisals or compliments to different users, or generally contact dirxi.
Information created when you use our services
This may include:
Location information
Depending upon the dirxi services you use and your application settings or gadget consents, we may gather your exact or inexact area data as decided through information, for example, GPS, IP address, and Wi-Fi.
On the off chance that you are a driver, dirxi gathers area data when the dirxi application is running in the closer view (application open and onscreen) or background (application open yet not onscreen) of your gadget.
Riders and drivers can utilize the dirxi application without permitting dirxi to gather their location information. Be that as it may, this may influence the usefulness accessible on your dirxi application. For instance, on the off chance that you don't permit dirxi to gather your area data, you should enter your get address physically. What's more, area data will be gathered from the driver amid your excursion and connected to your record, regardless of whether you have not permitted dirxi to gather your area data.
Transaction information
We gather transaction information identified with your utilization of our services, including the kind of services you asked for or gave, your request subtleties, delivery information, date and time the administration was given, the sum charged, separate voyaged, and installment Policy. Likewise, on the off chance that somebody utilizes your advancement code, we may connect your name with that individual.
Usage information
We gather data about how you interface with our services. This incorporates data, for example, get to dates and times, application highlights or pages saw, application crashes and other framework actions, kind of program, and outsider destinations or services you were utilizing before cooperating with our services. Sometimes, we gather this data through treats, pixel labels, and comparable advancements that make and keep up remarkable identifiers. To discover increasingly about these advancements, if it's not too much trouble see our Cookie Statement.
Communications data
We empower users to speak with one another and Dirxi by means of the Dirxi applications, sites, and other services. For instance, we empower drivers and riders, who are beneficiaries, to call one another (in a few nations, without uncovering their phone numbers to one another). To give this administration, dirxi gets some data with respect to the calls, including the date and time of the call/content and the substance of the interchanges. dirxi may likewise utilize this data for customer support services (counting to determine question between user), for wellbeing and security purposes, to enhance our items and services, and for investigation.
Information from other sources
This may include:
User feedback, such as ratings or compliments.
user furnishing your data regarding referral programs.
user asking for services for you or for your benefit.
user or others giving data in association claims or debates.
dirxi colleagues through which you make or access your dirxi account, for example, installment suppliers, internet-based life services, on-request music services, or applications or sites who utilize dirxi' APIs or whose APIs dirxi utilizes, (for example, when you arrange a stumble on Google Maps).
Protection suppliers (on the off chance that you are a driver or delivery partner).
Money-related services suppliers (on the off chance that you are a driver or delivery partner).
Accomplice transport organizations (in the event that you are a driver who utilizes our services through a record related to such an organization).
The proprietor of a dirxi for Business or dirxi Family profile that you use.
Publicly available sources.
Marketing service providers.
dirxi may consolidate the data gathered from these sources with other data in its ownership.
How we utilize your data
dirxi gathers and uses data to empower dependable and helpful transportation, conveyance, and different items and services. We likewise utilize the data we gather:
To improve the well-being and security of our users and services
For customer support
For innovative work
To empower interchanges to or between user
To give advancements or challenges
Regarding legitimate procedures
dirxi does not offer or share your data with outsiders for outsider direct showcasing purposes.
dirxi utilizes the data it gathers for purposes including:
Providing services and features
dirxi utilizes the data we gather to give, customize, keep up, and enhance our items and services. This incorporates utilizing the data to:
Make and refresh your record.
Verify your identity.
Process or encourage installments for those services.
Offer, acquire, give, or encourage protection or financing policies regarding our services.
Track the advancement of your trek or conveyance.
Empower highlights that enable you to impart data to other individuals, for example, when you present a compliment about a driver, allude to a companion to dirxi, split charges or offer your ETA.
Empower highlights to customize your dirxi account, for example, making bookmarks for your most loved spots, and to empower speedy access to past goals.
Empower availability includes those that make it less demanding for users with handicaps to utilize our services, for example, those that empower hard of hearing or in need of a hearing aide drivers to alarm the riders of their incapacities, permit just instant messages from riders, and to get blazing outing demand warnings rather than sound notices.
Perform inward tasks important to give our services, including to investigate programming bugs and operational issues, to lead information examination, testing, and look into, and to screen and dissect use and movement patterns.
Cookies and third-party technologies
dirxi and its accomplices use cookies and other identification technologies on our applications, sites, messages, and online promotions for purposes portrayed in this approach.
Cookies are little content documents that are put away on your program or gadget by sites, applications, online media, and commercials. dirxi utilizes treats and comparable advancements for purposes, for example,
Validating clients
Recollecting client inclinations and settings
Deciding the prevalence of substance
Conveying and estimating the viability of publicizing efforts
Investigating webpage traffic and inclines, and by and large understanding the online conduct and premiums of individuals who associate with our administrations We may likewise enable others to give a group of onlookers estimation and examination administrations for us, to serve promotions for our benefit over the Internet, and to track and give an account of the execution of those ads. These substances may utilize treats, web reference points, SDKs, and different innovations to recognize your gadget when you visit our webpage and utilize our administrations, and in addition when you visit other online locales and administrations. It would be ideal if you see our Cookie Statement for more data with respect to the utilization of cookies and different advances portrayed in this area, including in regard to your decisions identifying with such advances.
Choice and transparency
dirxi gives a way to you to see and control the data that dirxi gathers, including through:
in-app privacy settings
device permissions
in-app rating pages
marketing opt-outs
You can likewise ask dirxi to give you clarification, duplicates, or revision of your information.
PRIVACY SETTINGS
The Privacy Settings menu in the dirxi Rider application enables clients to set or refresh their area and contacts sharing inclinations, and their inclinations for getting portable notices from dirxi. Data on these settings, how to set or change these settings, and the impact of killing these settings are depicted underneath.
Location information
dirxi utilizes riders' gadget area administrations to make it simpler to get a sheltered, dependable excursion at whatever point you require one. Area information enhances our administrations, including pick-ups, route and client bolster.
You can empower/incapacitate or change dirxi' accumulation of rider area data whenever through the Privacy Settings menu in the dirxi application, or by means of the settings on your cell phone. On the off chance that you cripple the gadget area benefits on your gadget, your utilization of the dirxi application will be influenced. For instance, you should enter your get or drop-off areas physically. What's more, area data will be gathered from the driver amid your outing and connected to your record, regardless of whether you have not empowered dirxi to gather your area data.
Notifications: Account and trip updates
dirxi gives clients arranged status warnings and updates identified with their records. These warnings are an important piece of utilizing the dirxi application and can't be handicapped. In any case, you can pick the strategy by which you get these notices through the Privacy Settings menu in the dirxi application.
Notifications: Discounts and news
You can empower dirxi to send you push warnings about limits and news from dirxi. You can empower/impair these notices whenever through the Privacy Settings menu in the dirxi application.
DEVICE PERMISSIONS
Most portable stages (iOS, Android, and so on.) have characterized specific kinds of gadget information that applications can't access without your assent. These stages have diverse authorization frameworks for acquiring your assent. The iOS stage will caution you the first run through the dirxi application needs authorization to get to particular sorts of information and will give you a chance to assent (or not assent) to that ask. Android gadgets will advise you of the authorizations that the dirxi application looks for before you first utilize the application, and your utilization of the application establishes your assent.
Updates to this policy
We may sometimes refresh this arrangement.
We may sometimes refresh this arrangement. On the off chance that we roll out huge improvements, we will inform you of the progressions through the dirxi applications or through other implies, for example, email. To the degree allowed under pertinent law, by utilizing our administrations after such notice, you agree to our updates to this strategy.
We urge you to occasionally survey this strategy for the most recent data on our protection rehearses. We will likewise make earlier forms of our protection strategies accessible for the survey.
Privacy Policy
Introduction
When you use Dirxi, you confide in us with your data. We are focused on keeping that trust. That begins with helping you comprehend our security rehearses.
This policy portrays the data we gather, how it is utilized and shared, and your decisions regarding this data.
Last adjusted: 15 May 2024
Powerful date: 15 May 2024
Data collection and use
Scope
This Policy applies to users of Dirxi services anywhere in the world, including the users of dirxi applications, websites, highlights, or different services.
This Policy depicts how Dirix and its partners gather and utilize individual data to give our services.
This Policy explicitly applies to:
Drivers: users who give transport independently or through accomplice transport organizations to deliver food.
Riders: users who request a ride to travel.
This policy likewise applies to the individuals who furnish data to dirxi regarding an application to utilize our services, or whose data dirxi generally gets regarding its services.
The practices portrayed in this policy are liable to appropriate laws in the spots in which we work. This implies we just take part in the practices portrayed in this policy in a specific nation or area whenever allowed under the laws of those spots. If you don't mind get in touch with us in the event that you have inquiries on our practices in your nation or area.
Data controller
The information we collect
dirxi collects::
Data that you give to dirxi, for example, when you make your dirxi account.
Data is made when you utilize our services, for example, area, utilization, and gadget data.
Information from other sources, such as dirxi partners and third parties that use dirxi APIs.
The accompanying data is gathered by or for dirxi:
Information you provide
This may include:
User profile: We gather data when you make or refresh your dirxi account. This may incorporate your name, email address, telephone number, login name and secret key, address, installment or keeping money data (counting related installment check data), government recognizable proof numbers, for example, Social Security number, driving permit, or identification whenever required by law, date of birth, photograph, and mark. This likewise incorporates driver vehicle or protection data. This likewise incorporates the inclinations and settings that you empower for your dirxi account.
Background check information We may gather historical verification data in the event that you join to utilize dirxi' services as a driver or delivery partner. This may incorporate data, for example, your driving history or criminal record (where allowed by law). This data might be gathered by a seller for dirxi' sake.
User Content: We may gather data that you submit when you contact dirxi customer support, give appraisals or compliments to different users, or generally contact dirxi.
Information created when you use our services
This may include:
Location information
Depending upon the dirxi services you use and your application settings or gadget consents, we may gather your exact or inexact area data as decided through information, for example, GPS, IP address, and Wi-Fi.
On the off chance that you are a driver, dirxi gathers area data when the dirxi application is running in the closer view (application open and onscreen) or background (application open yet not onscreen) of your gadget.
Riders and drivers can utilize the dirxi application without permitting dirxi to gather their location information. Be that as it may, this may influence the usefulness accessible on your dirxi application. For instance, on the off chance that you don't permit dirxi to gather your area data, you should enter your get address physically. What's more, area data will be gathered from the driver amid your excursion and connected to your record, regardless of whether you have not permitted dirxi to gather your area data.
Transaction information
We gather transaction information identified with your utilization of our services, including the kind of services you asked for or gave, your request subtleties, delivery information, date and time the administration was given, the sum charged, separate voyaged, and installment Policy. Likewise, on the off chance that somebody utilizes your advancement code, we may connect your name with that individual.
Usage information
We gather data about how you interface with our services. This incorporates data, for example, get to dates and times, application highlights or pages saw, application crashes and other framework actions, kind of program, and outsider destinations or services you were utilizing before cooperating with our services. Sometimes, we gather this data through treats, pixel labels, and comparable advancements that make and keep up remarkable identifiers. To discover increasingly about these advancements, if it's not too much trouble see our Cookie Statement.
Communications data
We empower users to speak with one another and Dirxi by means of the Dirxi applications, sites, and other services. For instance, we empower drivers and riders, who are beneficiaries, to call one another (in a few nations, without uncovering their phone numbers to one another). To give this administration, dirxi gets some data with respect to the calls, including the date and time of the call/content and the substance of the interchanges. dirxi may likewise utilize this data for customer support services (counting to determine question between user), for wellbeing and security purposes, to enhance our items and services, and for investigation.
Information from other sources
This may include:
User feedback, such as ratings or compliments.
user furnishing your data regarding referral programs.
user asking for services for you or for your benefit.
user or others giving data in association claims or debates.
dirxi colleagues through which you make or access your dirxi account, for example, installment suppliers, internet-based life services, on-request music services, or applications or sites who utilize dirxi' APIs or whose APIs dirxi utilizes, (for example, when you arrange a stumble on Google Maps).
Protection suppliers (on the off chance that you are a driver or delivery partner).
Money-related services suppliers (on the off chance that you are a driver or delivery partner).
Accomplice transport organizations (in the event that you are a driver who utilizes our services through a record related to such an organization).
The proprietor of a dirxi for Business or dirxi Family profile that you use.
Publicly available sources.
Marketing service providers.
dirxi may consolidate the data gathered from these sources with other data in its ownership.
How we utilize your data
dirxi gathers and uses data to empower dependable and helpful transportation, conveyance, and different items and services. We likewise utilize the data we gather:
To improve the well-being and security of our users and services
For customer support
For innovative work
To empower interchanges to or between user
To give advancements or challenges
Regarding legitimate procedures
dirxi does not offer or share your data with outsiders for outsider direct showcasing purposes.
dirxi utilizes the data it gathers for purposes including:
Providing services and features
dirxi utilizes the data we gather to give, customize, keep up, and enhance our items and services. This incorporates utilizing the data to:
Make and refresh your record.
Verify your identity.
Process or encourage installments for those services.
Offer, acquire, give, or encourage protection or financing policies regarding our services.
Track the advancement of your trek or conveyance.
Empower highlights that enable you to impart data to other individuals, for example, when you present a compliment about a driver, allude to a companion to dirxi, split charges or offer your ETA.
Empower highlights to customize your dirxi account, for example, making bookmarks for your most loved spots, and to empower speedy access to past goals.
Empower availability includes those that make it less demanding for users with handicaps to utilize our services, for example, those that empower hard of hearing or in need of a hearing aide drivers to alarm the riders of their incapacities, permit just instant messages from riders, and to get blazing outing demand warnings rather than sound notices.
Perform inward tasks important to give our services, including to investigate programming bugs and operational issues, to lead information examination, testing, and look into, and to screen and dissect use and movement patterns.
Cookies and third-party technologies
dirxi and its accomplices use cookies and other identification technologies on our applications, sites, messages, and online promotions for purposes portrayed in this approach.
Cookies are little content documents that are put away on your program or gadget by sites, applications, online media, and commercials. dirxi utilizes treats and comparable advancements for purposes, for example,
Validating clients
Recollecting client inclinations and settings
Deciding the prevalence of substance
Conveying and estimating the viability of publicizing efforts
Investigating webpage traffic and inclines, and by and large understanding the online conduct and premiums of individuals who associate with our administrations We may likewise enable others to give a group of onlookers estimation and examination administrations for us, to serve promotions for our benefit over the Internet, and to track and give an account of the execution of those ads. These substances may utilize treats, web reference points, SDKs, and different innovations to recognize your gadget when you visit our webpage and utilize our administrations, and in addition when you visit other online locales and administrations. It would be ideal if you see our Cookie Statement for more data with respect to the utilization of cookies and different advances portrayed in this area, including in regard to your decisions identifying with such advances.
Choice and transparency
dirxi gives a way to you to see and control the data that dirxi gathers, including through:
in-app privacy settings
device permissions
in-app rating pages
marketing opt-outs
You can likewise ask dirxi to give you clarification, duplicates, or revision of your information.
PRIVACY SETTINGS
The Privacy Settings menu in the dirxi Rider application enables clients to set or refresh their area and contacts sharing inclinations, and their inclinations for getting portable notices from dirxi. Data on these settings, how to set or change these settings, and the impact of killing these settings are depicted underneath.
Location information
dirxi utilizes riders' gadget area administrations to make it simpler to get a sheltered, dependable excursion at whatever point you require one. Area information enhances our administrations, including pick-ups, route and client bolster.
You can empower/incapacitate or change dirxi' accumulation of rider area data whenever through the Privacy Settings menu in the dirxi application, or by means of the settings on your cell phone. On the off chance that you cripple the gadget area benefits on your gadget, your utilization of the dirxi application will be influenced. For instance, you should enter your get or drop-off areas physically. What's more, area data will be gathered from the driver amid your outing and connected to your record, regardless of whether you have not empowered dirxi to gather your area data.
Notifications: Account and trip updates
dirxi gives clients arranged status warnings and updates identified with their records. These warnings are an important piece of utilizing the dirxi application and can't be handicapped. In any case, you can pick the strategy by which you get these notices through the Privacy Settings menu in the dirxi application.
Notifications: Discounts and news
You can empower dirxi to send you push warnings about limits and news from dirxi. You can empower/impair these notices whenever through the Privacy Settings menu in the dirxi application.
DEVICE PERMISSIONS
Most portable stages (iOS, Android, and so on.) have characterized specific kinds of gadget information that applications can't access without your assent. These stages have diverse authorization frameworks for acquiring your assent. The iOS stage will caution you the first run through the dirxi application needs authorization to get to particular sorts of information and will give you a chance to assent (or not assent) to that ask. Android gadgets will advise you of the authorizations that the dirxi application looks for before you first utilize the application, and your utilization of the application establishes your assent.
Updates to this policy
We may sometimes refresh this arrangement.
We may sometimes refresh this arrangement. On the off chance that we roll out huge improvements, we will inform you of the progressions through the dirxi applications or through other implies, for example, email. To the degree allowed under pertinent law, by utilizing our administrations after such notice, you agree to our updates to this strategy.
We urge you to occasionally survey this strategy for the most recent data on our protection rehearses. We will likewise make earlier forms of our protection strategies accessible for the survey.